Returns & Exchanges

If you are not completely satisfied with your purchase, you may return your item within 30 days of delivery. Products must be in original, unused condition with all packaging intact.

Return Process

• 1.
  Initiate Request

  Contact our support team with your order number and reason for return to receive a Return Merchandise Authorization (RMA).

• 2.
  Package Your Item

  Securely pack the keyboard in its original box, ensuring all cables, keycap pullers, and accessories are included.

• 3.
  Ship the Product

  Affix the provided return label or ship via a tracked courier to our quality control center.

• 4.
  Quality Inspection

  Once received, our technicians will inspect the device. Approved returns will be refunded to your original payment method within 5-7 business days.